Establishing a shared understanding about what is to be achieved and an approach to leading and developing people to accomplish the organisation's goals together defines a successful Performance Management Process.  

Armstrong and Baron define Performance Management as "A strategy which relates to every activity of the organisation set in the context of its human resource policies, culture, style and communications systems. The nature of the strategy depends on the organisational context and can vary from organisation to organisation."

Building and managing tailored solutions for performance management is at the center of Departure Point expertise.